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Cambridge English Certificate in International
Sales Management

Next-Level Mentorship! Navigate the critical transition from entry level to a strategic manager with this Cambridge certificate.

  • 48 Lessons
  • 3028 Professional Enrolled
₹59,999 ₹64,999
(2048+ Reviews)
Sales Manager Skills

Activate your ability to lead with strategy

The transition to strategic career requires a new set of skills. You will learn these key competencies in sales and how to apply them when you return to/start work.

Discover the programme content
  • Comprehensive 10-unit program for BPO professionals.
  • Equips call centre agents with advanced English communication skills.
  • Developed by ESOL Business English specialists.
  • Adaptable units for flexible training based on learner needs.
  • Focuses on active listening, speaking, and managing soft skills.
  • Enhances reading and information provision on digital platforms.
  • Promotes intercultural understanding for global interactions.
  • Assesses gains using Business Processing Language Assessment Scales (BUPLAS).
  • Informed by current research and industry expertise.
  • Tailored for new/experienced hires targeting India/USA/UK customer communication.

Why should you be led by anyone? Learn how to use vision, purpose and energy to inject a sense of purpose in your work

Sales Management Courses

Ready to take the Screening test?

A strong Screening test score helps us assess your ability to succeed on the programme.

  • Improve English Communication

    10.5K+ Monthly Application

  • Online Sales Management Course

    15% Acceptance Rate

  • English Sales Management Course

    25K+ Global Placements

  • Cambridge English Certificate

    Only 20 Seats per batch

International Sales Management Certificate

Award: Cambridge Certificate NQF5

Unlock the prestigious certificate with 90% attendance and score 60% overall!

  • Advance English Course

    Full time Study mode

  • English School of London

    Minimum B1 level Entry Requirements

  • ESOL Course

    6 months Duration

  • Best Sales Management Course Online

    Open Application status

  • BPO Course

    Next start date
  • English Communication Certification

    Application deadline

Activities in this course

The activities that the students would engage in throughout this course include:

  • Franchise inquiry practice
  • Forming questions
  • Exploring American idioms
  • Clear information explanation
  • Techniques for putting customers on hold
  • Predicting customer needs through role-play
  • Predictive skills for caller needs
  • Giving clear instructions
  • Imperatives and softeners
  • Handling anger
  • Probing techniques for gathering information
  • Admitting mistakes using the conditional
  • Building empathy
  • Polite requests
  • Building solidarity

Course Content

10 modules • 48 live face-to-face lessons • 1 hour per class


Success stories from ESOL graduates

"The comprehensive training not only improved my communication but also made me job-ready. The placement assistance from the school was a cherry on top!"

English Communication Skills Course Online Free
Rahul Singh – Sales Associate

"Defusing anger and maintaining sincerity are skills I use daily. The course, coupled with the school's placement support, helped me secure a rewarding position."

Communication Skill in English Course
Priya Patel – Customer Relations Executive

"Predicting customer needs became my strength. The school's dedication to my placement journey gave me a seamless transition into my new role."

English Communication Skills Online Course
Arjun Mehta – Junior Sales Representative

"Probing for information was a game-changer for my customer interactions. The school's placement assistance ensured I landed my dream job."

Global Call Centers Outsourcing
Ananya Gupta – Client Support Specialist

"The empathy-building skills I acquired boosted my confidence. Thanks to the school's support, I'm now thriving in a fulfilling sales career."

Call Center Global
Karan Sharma – Sales Coordinator

"Aggressive call handling skills were vital for my role. The school not only equipped me with these skills but also helped me secure a fantastic job."

Sales Manager Skills
Riya Verma – Sales Assistant

"Dealing with sarcasm made me adept at building rapport. The school's commitment to my success extended to finding me the perfect job opportunity."

Sales Management Courses in India
Raghav Kumar - Sales Trainee

"Thinking aloud and building solidarity transformed my communication. The school's placement assistance ensured I joined a top-notch team."

Sales Management Courses Online
Aisha Khan - Account Manager

"Understanding diverse cultures was key to my interactions. The school's guidance and placement support have been invaluable in my journey."

Best Sales Management Courses
Vikram Singh - Sales Support

"The practical communication skills I gained are unmatched. Thanks to the school's assistance, I'm now thriving in a sales role I love."

International Sales Management
Nisha Patel - Sales Associate

"This course shaped me into a confident communicator. The school's guidance and placement support placed me exactly where I needed to be."

Improve English Communication
Saurabh Gupta - Customer Success Specialist

"The practical approach of the course was a revelation. Thanks to the school's placement assistance, I'm exceeding targets in my new role."

Best Courses
Shruti Sharma - Sales Consultant

"Admitting mistakes skillfully became my forte. The school's commitment to my career journey helped me secure a meaningful role."

Improve English Communication Online
Aditya Verma - Client Relationship Executive

"Role-plays improved my skills dramatically. The school's dedicated placement support gave me a head start in my sales career."

Online Certification Course
Anjali Kumar - Junior Account Executive

"The art of active listening transformed how I interact with customers. The school's placement assistance led me to a fulfilling sales position."

Certification for Sales Management
Rohit Patel - Sales Representative

"Understanding idioms and cultural nuances enriched my customer interactions. The school's placement assistance made my transition seamless."

Online Sales Management Course
Sneha Singh - Sales Coordinator

"Navigating aggressive calls was easier with the skills I acquired. The school's placement support landed me a role where I excel every day."

English Communication Skills Online
Sameer Mehta - Customer Support Associate

"This course equipped me with versatile communication skills. The school's continuous support ensured my smooth entry into the world of sales."

Professional English Communication
Ayesha Khan - Sales Trainee

Build the skills you need to step into a bigger role

Curate your own learning experience with our Cambridge Certificate- the most relevant Executive Education programme for Sales and Marketing Professionals.

Invest in broadening your horizons

Open to big thinking that knows no bounds. Discover where an open mind can take you, your team and your wider organisation.

rated 4.9/5 Stars in 3086+ reviews.

Advance Plans You can Get.

  • Role-plays
  • Group discussions
  • Listening exercises
  • Customer interview simulations
  • Language exercises
  • Cultural awareness discussions
  • Voice-management training
  • End of course assessment
  • Access to digital student portal
  • Progress checks and feedback
  • 7-day (100% money back)
  • International sales vocabulary
  • Offline quizzes and games
  • Cambridge Certificate (upon successfully passing)
  • Deferrals (upon special request)
Most Popular

Aarti Dewan

Senior Counsellor

With over a decade of expertise, Aarti is a skilled counselor and team leader specializing in consultative practice. She finds deep fulfillment in contributing to the professional growth and success of her students at ESOL. As a lifelong learner, Aarti stays up-to-date on the latest research and techniques, creating a supportive environment that empowers individuals to reach their full potential.

Business hours: 10:30 am - 07:30 pm, Monday - Friday

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